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“Benchmarking is the formal and structured process of searching for those practices which lead to excellent performance, the observation and exchange of information about those practices, the adaptation of those practices to meet the needs of one’s own organisation, and their implementation.”
In search for practices which lead to excellent performance, EIPA and the Ministry of the Interior and Kingdom Relations of the Netherlands have performed a study to evaluate the effectiveness, efficiency, cost-effectiveness, satisfaction and trust of citizens, enterprises and other relevant stakeholders regarding available products, services, provisions and outcomes in ten policy areas in 35 countries, with a longitudinal perspective.
During the conference, the EIPA team and external experts will present the results of their in-depth analysis conducted in 2023 in the following policy areas:
External experts will share the best practices and trends in the domains and participants will have the opportunity to actively engage with the experts in dynamic Q&A sessions.
The EIPA benchmarking study covering the 2022 to 2025 period examines the performance of the public sector in 27 European Union Member States plus the United Kingdom, Norway, Iceland, Switzerland, Australia, New Zealand, Canada and the United States. The study includes separate chapters on the following policy areas:
The study is funded and supported by the Ministry of the Interior and Kingdom Relations of the Netherlands.
Thursday 8 February 2024
9.00 | Opening of the Online Conference Marco Ongaro, Director-General, EIPA Frans Van Dongen, Programme Manager Public Performance, Ministry of the Interior and Kingdom Relations of the Netherlands |
| 9.20 | Public Sector Performance Benchmarking study 2022 – 2025: objectives, sub-studies, work and first findings Iwona Karwot, Senior Lecturer and Project Leader, EIPA |
| Part I: Environmental Protection and Climate Change Chapter | |
| 9.40 | Performance of Environmental Protection and Climate Change in 35 countries: presentation of study results. Best practices and trends. Emma Avoyan, Assistant Professor of Planning and Envirnment at the Chair Group of Spatial Planning, Radboud University Nijmegen Iulian Barba-Lata, Assistant Professor of Spatial Planning, Radboud University Nijmegen |
| 10.25 | Coffee Break |
| 10.40 | Expert’s panel – what’s working and what’s not working and why? What solutions could we find to improve performance of Environmental Protection and Climate Change? Recommendations Raoul Beunen, Associate Professor of Environmental Governance, Open Universiteit Kevin Raaphorst, Assistant Professor at the Center for Urban and Regional Research, at the department of Geography, Planning, and Environment, Radboud University Andreas Duit, Professor of Political Science, Stockholm University Angela Filipas, Senior Environmental Specialist, European Investment Bank Daniel Themen, Senior Climate Change Specialist, European Investment Bank |
| 11.30 | Questions and answers from the audience |
| 11.45 | Conclusions |
| 12.00 | Lunch Break |
| Part II: Economy, Infrastructure and Science, Technology and Innovation Chapter | |
| 14.00 | Performance of Economy, Infrastructure and Science, Technology and Innovation in 35 countries: presentation of study results. Best practices and trends. Daniel Diaz-Fuentes, Professor of Economics, University of Cantabria, and elected President of the World Economy Society Judith Clifton, Professor in Economic and Public Policy, University of Cantabria |
| 14.45 | Coffee Break |
| 15.00 | Expert’s panel – what’s working and what’s not working and why? What solutions could we find to improve performance in Economy, Infrastructure and Science, Technology and Innovation? Recommendations Helen Kavvadia, Adjunct Professor, ESSCA School of Management, and Researcher in residence, University of Luxembourg Luigi Cuna, Senior Evaluator, the Council of Europe Development Bank Vaclav Zdarek, Economist, European Investment Bank |
| 15.45 | Questions and answers from the audience |
| 16.00 | Conclusions |
| 16.10 | End of the first day |
Friday 9 February 2024
9.00 | Opening of the second day of the Online Conference Iwona Karwot |
| Part III: Social Security Chapter | |
| 9.05 | Public performance of Social Security in 35 countries: presentation of study results. Best practices and trends. Michael Dauderstädt, Former Director of the division for Economic and Social policy of the Friedrich Ebert Foundation |
| 9.50 | Coffee Break |
| 10.05 | Expert’s panel – what’s working and what’s not working and why? What solutions could we find to improve public performance in Social Security? Recommendations Peter H. Lindert, Distinguished Professor of Economics (Emeritus), University of California, Davis Research Associate, National Bureau of Economic Research Anton Hemerijck, Professor of Political Science and Sociology, European University Institute Bernard Ebbinghaus, Professor of Sociology, University of Mannheim |
| 10.50 | Questions and answers from the audience |
| 11.05 | Conclusions |
| Part IV: Dashboard | |
| 11.15 | Practical use of the Dashboard |
Part V: Future steps and closure | |
| 11.35 | Next steps: study topics for the upcoming years Iwona Karwot |
| 11.45 | Closing statement by Marco Ongaro |
| 11.55 | End of conference |
Registrations closed.
